Player Safety First
21+

Responsible Gaming

At pjfun, we believe that gaming should always be fun — never a source of stress or financial hardship. We are committed to providing every Filipino player with the tools, information, and support needed to keep their gaming experience safe, enjoyable, and within healthy limits.

Important Notice: pjfun is strictly for players aged 21 years and above, in accordance with PAGCOR regulations. Gambling can be addictive. If you or someone you know is experiencing gambling-related problems, please use our self-exclusion tools or contact our support team immediately. Help is always available — you are not alone.

What Is Responsible Gaming?

Responsible gaming means enjoying online casino games — whether that's slots, bingo, fishing games, or live dealer tables — in a way that is safe, controlled, and never harmful to your financial or mental well-being. It's about setting boundaries, recognizing warning signs, and knowing when to take a break.

At pjfun, responsible gaming is not just a policy — it's a core value. We provide every player with practical tools to manage their gaming activity, including deposit limits, session time reminders, self-exclusion options, and access to professional support resources. Our platform is designed to help you stay in control, so gaming remains what it should be: entertainment, not a problem.

Whether you're spinning slots in Manila, playing bingo in Cebu, or trying your luck at fishing games in Davao, pjfun is here to ensure your experience is always positive, transparent, and within your personal limits. We partner with PAGCOR and local responsible gaming organizations to promote safe play across the Philippines.

Key Principles

Responsible gaming at pjfun is built on three pillars: awareness (understanding the risks), control (setting and respecting your own limits), and support (accessing help when you need it). Every player deserves to enjoy gaming without fear or regret.

When to Seek Help

If gaming is affecting your relationships, work, finances, or mental health — or if you find yourself chasing losses or playing beyond your means — it's time to reach out. pjfun offers confidential support, and we can connect you with professional counseling services in the Philippines.

Your Safety Tools

pjfun provides a full suite of responsible gaming tools to help you stay in control. All features are accessible directly from your account settings — no questions asked, no judgment.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much you can add to your pjfun account. Once set, limits cannot be increased for 24 hours — giving you time to reflect before making changes.

Session Time Reminders

Receive automatic notifications after a set amount of playing time. Choose intervals from 30 minutes to 4 hours. These gentle reminders help you stay aware of how long you've been playing.

Take a Break

Temporarily suspend your account for 24 hours, 7 days, or 30 days. During this period, you won't be able to log in or receive promotional communications. Your account and balance remain secure.

Self-Exclusion

Permanently or temporarily exclude yourself from pjfun for a minimum of 6 months. This is a serious commitment — once activated, it cannot be reversed until the exclusion period ends.

Loss Limits

Set a maximum amount you're willing to lose per day, week, or month. Once you reach this limit, you won't be able to place further wagers until the period resets.

Activity History

View detailed reports of your deposits, withdrawals, wagers, wins, and losses. Transparency is key — you should always know exactly where you stand financially on pjfun.

How to Self-Exclude

Self-exclusion is a powerful tool for players who recognize they need a longer break from gaming. Once you activate self-exclusion on pjfun, your account will be locked for the duration you choose (minimum 6 months), and you will not be able to create a new account during that period.

1
Log In to Your Account

Access your pjfun account and navigate to the "Responsible Gaming" section under Account Settings.

2
Select Self-Exclusion

Choose the self-exclusion option and select your desired exclusion period: 6 months, 1 year, 2 years, or permanent.

3
Confirm Your Decision

You will be asked to confirm your choice. Read the terms carefully — self-exclusion cannot be reversed once activated.

4
Account Locked

Your account is immediately locked. Any remaining balance will be available for withdrawal. You will not receive marketing emails during exclusion.

5
Reactivation (Optional)

After the exclusion period ends, you may contact support to reactivate your account. We will provide resources and a cooling-off period before reactivation.

Self-Assessment: Do You Need Help?

Answer these questions honestly. If you answer "yes" to three or more, consider using our self-exclusion tools or contacting a professional counselor.

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Do you spend more time or money on gaming than you originally planned?
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Have you borrowed money or sold possessions to fund your gaming?
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Do you feel restless or irritable when you try to cut down on gaming?
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Have you lied to family or friends about how much you gamble?
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Do you gamble to escape problems or relieve feelings of anxiety or depression?
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After losing money, do you feel compelled to return and try to win it back?
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Has your gaming caused problems in your relationships, work, or studies?
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Do you feel guilty or ashamed about your gaming habits?

If you answered "yes" to 3 or more questions, please reach out for support.

Contact Support Now

Recommended Limits

Not sure where to start? Here are pjfun's recommended responsible gaming limits based on your monthly budget. These are guidelines only — adjust them to fit your personal situation.

Monthly Entertainment Budget Recommended Daily Deposit Limit Recommended Weekly Deposit Limit Risk Level
₱1,000 – ₱3,000 ₱100 – ₱150 ₱500 – ₱700 Low Risk
₱3,000 – ₱5,000 ₱150 – ₱250 ₱700 – ₱1,200 Low Risk
₱5,000 – ₱10,000 ₱250 – ₱400 ₱1,200 – ₱2,000 Moderate
₱10,000+ ₱400 – ₱600 ₱2,000 – ₱3,000 Moderate

These limits assume gaming is a small part of your overall entertainment spending. Never gamble with money you cannot afford to lose, and never use funds meant for rent, bills, food, or other essentials.

Get Help & Support

You are not alone. If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. pjfun partners with trusted organizations to provide confidential support.

PAGCOR Responsible Gaming Program

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming helpline and provides free counseling services for individuals affected by problem gambling. Visit the PAGCOR website or contact their hotline for confidential assistance.

PAGCOR Official Website (Responsible Gaming Section)

National Center for Mental Health (NCMH)

The NCMH provides mental health services, including support for behavioral addictions such as problem gambling. Services are available in Metro Manila and select regional centers across the Philippines. Consultations are confidential and affordable.

NCMH Crisis Hotline: 0917-899-USAP (8727)

Gamblers Anonymous Philippines

Gamblers Anonymous (GA) is a peer-support fellowship for individuals recovering from gambling addiction. GA meetings are held regularly in Manila, Quezon City, Makati, Cebu, and Davao. All meetings are free and confidential.

Find a meeting near you via the GA Philippines website

pjfun Support Team

Our customer support team is trained to handle responsible gaming concerns with care and confidentiality. If you need help setting limits, activating self-exclusion, or accessing external resources, contact us anytime via live chat or email.

[email protected]

Frequently Asked Questions

The minimum age of 21 is mandated by PAGCOR regulations for casino-style gambling in the Philippines. This age restriction is in place to protect younger individuals from the risks associated with gambling. pjfun strictly enforces this policy through identity verification during account registration.

You can decrease your deposit limit at any time, and the change takes effect immediately. However, if you want to increase your limit, there is a mandatory 24-hour cooling-off period before the new limit becomes active. This delay is designed to give you time to reconsider and prevent impulsive decisions.

When you activate self-exclusion, your account is locked but your balance remains safe. You can request a withdrawal of your remaining funds at any time during the exclusion period by contacting our support team. Withdrawals are processed normally, and funds are returned to your registered payment method (GCash, PayMaya, or bank account).

No. Self-exclusion is a binding commitment and cannot be reversed or canceled before the exclusion period ends. This policy is in place to protect you during a vulnerable time. If you selected a 6-month exclusion, your account will remain locked for the full 6 months. After the period ends, you may contact support to discuss reactivation.

No. Your use of responsible gaming tools (deposit limits, self-exclusion, etc.) is completely confidential and is not shared with any third parties, including marketing partners or affiliates. This information is used solely by pjfun to manage your account and ensure your safety. For more details, please refer to our Privacy Policy.

Warning signs include: spending more time or money than planned, chasing losses, borrowing money to gamble, lying about your gambling, feeling anxious or irritable when not gambling, and neglecting responsibilities or relationships. If you recognize these signs in yourself, please use our self-assessment tool above or contact a professional counselor. Early intervention makes a big difference.

Play Smart, Play Safe

pjfun is committed to providing a safe, transparent, and enjoyable gaming experience for every Filipino player. Set your limits, know your boundaries, and remember — gaming is entertainment, not a way to make money. Play responsibly, and have fun.

Players must be 21 years or older. Please gamble responsibly. If you need help, contact PAGCOR or Gamblers Anonymous Philippines.